PSA Membership Application Form

Annual Fees:

Full membership: Includes quarterly PSA News, monthly update, plus all benefits offered by PSA...................................................................................................................................................................... $200.00

Membership Standards

An Associate Member can be Part Distributors, Product Distributors, Extended Warranty Providers, Service Industry Software Companies, Manufacturers, Non-Servicing Dealers, Unclassified Service Companies or any individual that is interested in the welfare of the service industry.

CLASS A:

1. Company must have a State Tax ID number;

2. Company must have a certificate of liability insurance;

3. Company must have a phone listed in the local directory, showing the name and address

of service company;

4. Consumer Invoices must show the name and address of Service Company and must be

presented to the consumer upon receipt of any payment from the consumer.

CLASS AA:

1. Company must meet requirements for Class A Service Company;

2. Phone calls must be answered by a real person, either contracted or in house employee

(no answering machines during normal business hours);

3. Technicians must present themselves in a clean, neat and professional manner;

4. Company must provide a 'carry in' facility for consumer convenience;

5. Company must have at least one vehicle dedicated for the use of service;

6. Company must warranty all service work for a period of 30 days to the consumer.

CLASS AAA:

1. Company must meet or surpass requirements for Class AA Service Company

2. Phone calls must be answered by a real person employed by the company, in house during

normal business hours;

3. Office personnel will be available during normal business hours;

4. One employee must be designated to expedite consumer problems;

5. Factory literature must be in the possession of the company for each brand for which the

Service Company is authorized;

6. An adequate stock of parts necessary to repair in minimum time, for the manufacturers that

you represent,

7. Service Company must provide a walk-in facility for consumers to purchase parts;

8. Test equipment must be adequate for the service of product types you are authorized to

repair by the manufacturer. If the Service Company is a non-warranty servicer, then the items

that pertain to factory authorized service do not apply.

Your First Name:
Your Last Name:
Position:
Company:
Address1:
Address2:
City, State & Zip:
Phone:
Fax:
Email:
Membership Standards Classification:	AAA AA A Associate (see above)

Please put me on PSANet email list (our industry discussion forum).

Please do not distribute my name and email address to other lists.

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2) Please tell us about yourself.

• Where did you hear about PSA?
  

• In what capacity do you serve our industry? (Check all that apply)
  Electronics Service
  Appliance Service
  Commercial Service
  Advertising
  Computer Hardware/Software Servicer or Vendor
  Manufacturing
  Parts Distributor
  Product Distributor
  Extended Warranty Provider
  Other (please specify):

3) Please tell us about your use of the World Wide Web

• What browser do you usually use when working on the Web?
  

• What type is your primary Internet/Web connection:
  Dial-up Cable/DSL Other (please specify):

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Thank you for completing our membership form!