POSITION NEED: Director of Human Resources
We have recently been retained by a well-respected, privately held, fast growing and profitable nationwide consumer advocacy organization located in the Northeast to find the Director of Human Resources for all of its day-to-day operations. The company is dedicated to helping individuals gain personal financial relief and assistance. Since its inception 15 years ago it has been growing at a compound rate of 30% annually and now has a head count in excess of 200. The bulk of the company’s business comes from referrals from long standing strategic partners- at any given time the company has 34,000 settlement claims in process. The company plans to continue its strategy of successful acquisitions.
Reporting directly to the CEO, the Director of HR will not only provide proper leadership for all things organizational, serving as the HR backbone of the company, but also be a trusted advisor and “Thought Partner” to the CEO, serving as a strategic resource providing HR/organizational insight to plan the strategy to get the company “to the next level.” The candidate will be an agent for change in an evolutionary, not revolutionary way, swinging the thought train of the organization and its culture to establish a “Best Practices” training and development environment resulting in a professional, collaborative team focused on profitability.
This position requires a seasoned veteran with 8-15 years of HR experience gained in an industry leading services environment. S/he must have a record of creating programs and procedures that have improved training and development and an appreciation of technology and business intelligence, with a demonstrated record of using it to develop a talent pool in a high growth, CRM/ERP focused services environment.
Specific industry experience is not a requisite. What is imperative is that this individual has a demonstrated record as an HR change agent providing HR leadership in a multi-site, process oriented service business and an excellent record of improving service delivery and employee management skills.
S/he must be a personable individual with outstanding communicative skills and demonstrated leadership abilities, one who subscribes to MBWA (Management By Walking Around) and is at once accountable and flexible, one who is energized by coaching and accomplishments. S/he must be a “culture carrier” who has a pride and passion in their work and a demonstrated comfort with technology.
It is imperative that this individual be a resourceful leader with a true understanding of how a service organization works, having used this understanding to improve personal productivity. Knowledge of claims management or similar processes would be extremely helpful.
Since we are looking for the exceptional individual the compensation package is attractive. Should you know of individuals who fit the above profile or if you have a possible personal interest in discussing this opportunity please reply with letter and resume attached in Word format, in complete confidence to: DHR@erisearch.net .
SERVICE TECHNICIAN / INSTALLER IN MIAMI (APPLIANCES)
La Cuisine International is an international luxury home appliance distribution company with our headquarters in Miami and a local sales and service operation in Coral Gables, Miami.
Our brand portfolio covers multiple premium and luxury brands ranging from Bosch, Thermador, Gaggenau, Viking to Smeg, Alfresco, U-Line and Scotsman, GE Monogram and many more.
For our local operation in Miami we are looking for skilled and experienced Service Technicians & Installers to work as direct employees and sub-contractors.
The candidates must have excellent communication and computer skills, a minimum of 5 years of Appliance Industry repair and installation experience.
Very important is a healthy work ethic and the will to continuously grow as a person and professional.
A valid driver's license with a clear driving record and auto insurance is mandatory.
Main responsibilities will include:
Please email resume, references and salary requirements to:
Human Resources at firstname.lastname@example.org
Dacor hiring new Regional Technical Manager
REGIONAL TECHNICAL MANAGER (APPLIANCES)
Dacor, a leading high-end manufacturer of luxury kitchen appliances, headquartered in California,
Major responsibilities will include:
Please email cover letter, resume, references and salary requirements to: Rob Marriott
Regional Service Manager
ACP, Inc. has a Regional Service Manager opportunity available on their service delivery team. ACP, Inc. is a division of the ALI Group and a leader in providing high speed cooking solutions to the foodservice industry.
This position will have the following key accountabilities: travels domestically to support all areas of service delivery related activities for distributors, chains and customers which includes technical training, customer relations, parts sales and warranty administration; provides technical training and support for all products; assists with development of product, transition to production and aftermarket support; works with appropriate intra company departments on all service and quality issues to provide final resolution to customer; in collaboration with ACP management will develop, implement, and manage service policies; assists in development and communication of training, service, and parts publications; handles services related inquiries and correspondence from service providers and end users through work on technical toll-free line, email and personal meetings; manages assigned Service Network: establishes, evaluates and strives to maintain a service base that ensures 100% coverage for ACP products; reviews and approves all service contracts and performs other duties as assigned by manager.
Attn: Human Resources
Pre-employment physical and drug test required
If anyone knows of a tech looking to make a move to the Warm Caribbean Sun please send me their resume
Dr. Cool in the U.S. Virgin Islands is currently accepting resumes for the position of Appliance Service Technician.
Responsibilities will include the installation and repair of high end appliances to include SubZero, Wolf, Bosch, Miele, Thermador and Asko. Must be familiar with connecting to water and gas lines and dismantling and reassembling appliances.
Qualifications: Must have a minimum of five (5) years experience in appliance work. Must possess an EPA Universal Refrigeration Certification required. Experience in both commercial and residential a plus. Valid stateside vehicle operators’ license required. Excellent verbal and written communications skills a must.
To Apply: Fax resume and cover letter to (340) 693-9553, or send via e-mail to: [Click Here to Email Your Resumé].
Dr. Cool is an Equal Opportunity Employer.
Gary R David
Dr. Cool A/C, Refrigeration and Appliances
5000 Estate Enighed
St. John, VI 00830-1620
Home Appliance/Electronics Repair Claims Examiner with Assurant-ADDISON, TX
compensation: $35-36K plus 14 days of PTO
Support the claims process for repairs for home appliances, consumer electronics, plumbing, and HVAC and electrical systems
Validate the accuracy of claims submitted by service repair businesses to ensure we provide cost effective, quality repair and replacement services under extended protection plans
Work with repair technicians to validate/document repair information and adjust claims accordingly
Review repair estimates and determine whether it is more cost effective to repair or to replace
Approve repairs or replacements based on terms and conditions of extended warranty agreements
Enforce independent servicer agreements
Provide performance related feedback to Assurant's independent servicer network and communicate with internal teams to ensure that proper action is taken to correct performance
Consumer Electronics, Home Appliances, Home Systems repair experience
Minimum one year Customer service experience
Computer skills using multiple Windows applications
Ability to type 25 wpm
· Bachelor's degree or equivalent experience
· Proficient with Microsoft Access
· Leadership experience or aptitude
- Proven verbal and written communication skills
- Call center experience
Candidates must be willing and able to work an 8 hour shift between 7am and 7pm Monday -- Friday. This position is full-time with benefits. After 8 + weeks on site, telecommuting may be an option.
The first step of our process is for you to formally apply: Copy and paste to your browser
We offer a competitive salary and comprehensive benefits to full time and part time employees including medical, dental, STD, LTD, life insurance, 401(k), generous paid time off and much more.
We strive to maintain a professional, yet friendly environment and promote professional and career development for our employees.
Associate Delivery Consultant
Partnering with Assurant